OOMA Office exceeds expectations!
March 25, 2021

OOMA Office exceeds expectations!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

We have multiple lines used for phone calls and faxes. We used the [Ooma Office] mobile app heavily as we are now working from home. The savings switching from previous phone provider has been tremendous.

Pros

  • Inter phone conferencing
  • Phone clarity, no distortions
  • Mobile app access

Cons

  • Faxing has to be done thru website access
  • Integration of phone contacts on mobile app changes my caller id for those contacts
  • Saved money significantly

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

[Ooma Office is] well suited: companies with high internet speeds, saving money monthly, working remotely

Less appropriate: faxing, phone conferencing with customers

Ooma Office Feature Ratings

5.0
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
5
8.8
Answering rules
7
Call recording
9
Call park
9
Call screening
9
Message alerts
10
10.0
Audio conferencing
10
7.0
Mobile app for iOS
Not Rated
Mobile app for Android
7

Using Ooma Office

Very easy to setup and use. Customer support excels! No drop calls for VOIP system.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Voicemail
  • Call transfers
  • Mobile app
  • Setup
  • Faxing
  • Phone conferencing with customers
Yes - its does well, not overly well. calls can be made. very basic functions.

Comments

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