Great, feature-rich solution
July 12, 2021

Great, feature-rich solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

We use Ooma Office to solve complex communication issues we faced with a prior phone system--to just work! It helps us do what we do best with what appears to be 100% uptime and great customer service. While it is not perfect, it does the job we need and they take our feedback seriously.
  • Uptime
  • Call Routing
  • Auto Attendant
  • Music on Hold
  • Call Transfer
  • Saving outbound faxes
  • mobile app problems
  • Portability
  • Customer Service
  • Ease of Use
  • Many clients comment on our professional phone system
  • It helps us get business done
Digium's uptime and service was not great

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

I continue to recommend Ooma to clients and friends

Ooma Office Feature Ratings

Hosted PBX
10
Directory of employee names
10
Answering rules
10
Call recording
Not Rated
Call park
10
Call screening
10
Message alerts
7
Audio conferencing
8
Mobile app for iOS
8
Mobile app for Android
Not Rated