Ooma Office is crucial to my practice
January 25, 2022
Ooma Office is crucial to my practice
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ooma Office
Ooma Office is our telephone system that we use in the office. It is absolutely crucial to my practice. I have clinics in 3 different locations and another physician uses one of my offices 3 days a week. I have one centralized number that I can forward to whatever office we are in that day and a "virtual receptionist" that includes a phone tree before the phone even rings in the office that directs the other physician's patients to his number. It allows me to check messages even on the weekends and when we are not in the office.
Pros
- Versatile
- Cost-effective
- Internet based and allows for mobility
- Easy to use app that allows me to forward calls and check messages from my cell phone from anywhere
Cons
- Customer service takes several calls to fix a complicated issue
- Ease of use of the app
- Cost
- Versatility
- Allowing me mobility. Absolutely crucial for my practice structure with clinic in multiple cities.
- Promptness in returning pt calls on the weekend- I don't have to go to the office to check messages.
- Very affordable option
Do you think Ooma Office delivers good value for the price?
Yes
Are you happy with Ooma Office's feature set?
Yes
Did Ooma Office live up to sales and marketing promises?
Yes
Did implementation of Ooma Office go as expected?
No
Would you buy Ooma Office again?
Yes
Comments
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