Item: Oracle E-Business Suite
Rating: 6
Author: Timothy Sawah

Use Cases and Deployment Scope

EBS is a very stable and reliable application suite.

It is used in the finance department for managing invoices and payments. Also, it is used in asset management and HR. The suite has multiple offerings and is perfect for medium to large enterprises. It provides high-efficiency by utilizing Oracle databases and a customizable back office.

Pros and Cons

Uses Oracle Databases with fast look-up and high reliability ( robust)
Contains several elements that can be used in different departments, such as HR, finance, logistics, procurement...
Flexibility in customizing to fit the exact needs of enterprise business units
EBS support is very effective. Most troubleshooting can be done by local admins due to its wide usage

GUI is not straightforward; not very user-friendly
High maintenance contract cost, which makes it not affordable for small companies
Deployment and customization requires a lot of effort and coordination between departments and the IT developers

Return on Investment

Increased efficiency
Improved process workflow
Secure and robust database for the elements that matter most ( finances)

Alternatives Considered

Microsoft Dynamics GP, ORION Enterprise and Sage 100 ERP

Oracle E-Business Suite provides a wider variety of solutions and better stability. Sage and Orion are more user-friendly. MS Dynamics GP is easier to implement but lacks robustness. If the cost is a major factor in the solution selection process, then Oracle EBS ranks lowest between the 3 other alternatives. For businesses with bigger budgets and complex procurement, finances, and HR, Oracle EBS is the best fit.

Other Software Used

Cisco WebEx Teams (formerly Cisco Spark), Dropbox Business, Google Analytics

Likelihood to Recommend

EBS is recommended for large organizations with complex payroll and procurement rules and policies. Universities, banks and other enterprises with a large number of assets can benefit from EBS Enterprise Asset management application. Having EBS deployed might require hiring IT admins with Oracle DB and Solaris systems knowledge. This would be another high cost to consider in addition to the yearly maintenance contract.

I do not recommend choosing a different application suite for small businesses.

Oracle EBS Cons and Pros

Overall Satisfaction with Oracle eBusiness Suite