New to HCM and impressed so far
Anonymous | TrustRadius Reviewer
Updated September 16, 2019

New to HCM and impressed so far

Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Payroll
  • Time and Labor
  • Compensation
  • Performance

Overall Satisfaction with Oracle HCM Cloud

Oracle HCM cloud is being used domestically in just our North American locations (minus Mexico). The HCM cloud functionality allows us to track our North American employees and their HR transactions. It helps us to process payroll and most recently to streamline our performance and compensation processes.
  • Oracle HCM has capability to support our HR transactions so that we can properly report on them.
  • The performance module has been wonderful in helping us to move to an annual performance cycle and focus on pay for performance
  • I love how easy it is do things like change managers for direct reports when managers terminate or turn off security upon termination!
  • I struggle with reporting and properly pulling the data that I need.
  • I also struggle with how best to use the action/Reason codes provided.
  • I need help in setting up a geographic differential for our salary grades.
I definitely think that CS has benefited from the efficiency of Oracle HCM. We have made tremendous strides in streamlining our processes and becoming more one company than a bunch of different companies under one umbrella. I believe Oracle HCM has played a big part.
  • Increase in quality of new hires
  • Increase in percent to hire
  • Decrease in employee turnover
  • Increase productivity of employees & HR administration
We are still only about a year into our Oracle HCM usage. I think it may be a little early to know for sure just what the impact will be.
  • It's enabled us to do things like assign salary grades to each job code which we didn't do before.
  • The performance module has revolutionized our review process.
  • And i cannot believe how easy it is to do merit planning and then make the changes in HCM in one press of a button! Amazing!
I think there are good and bad features of both. I like how in HCM I can set up accrual plans and run the balances for any time of the year. And we can set up ways for employees to donate time to co-workers. So innovative.
I love how easy it is to use and how it allows us to keep track of our HR transactions. But I don't love how salary is separated from the action employment transactions and changes. I still struggle sometimes with where to go to complete everything. And I don't love having to have all transactions approved. Though i suppose my company could change that!

Oracle Cloud HCM Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
6
Support for external payroll vendors
6
Benefit plan administration
4
Direct deposit files
6
Salary revision and increment management
6
Reimbursement management
5
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
8
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
5
Performance plans
8
Performance improvement plans
6
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Create succession plans/pools
6
Candidate ranking
5
Candidate search
7
Candidate development
7
New hire portal
7
Manager tracking tools
7
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7

Using Oracle HCM Cloud

950 - HR, Payroll, Sales, Legal, etc.
8 - We need technical people who understand the system and reporting.
  • Reporting
  • Payroll
  • Self-Service
  • Manager Self-service
  • Leave Processing
  • Recruiting
We are moving towards using oracle across all business functions, so we'll definitely be with ORacle for some time.
  • It's allowed us to improve and streamline processes
  • We have been able to implement a pay for performance program that has been amazing.
  • We can do much more improved reporting and automation.

Evaluating Oracle HCM Cloud and Competitors

Yes - Ultipro. We needed better functionality across multiple business functions.
  • Price
  • Product Features
  • Product Usability
We wanted a software option that could help us not only integrate HR, but supply chain, ERP, etc. Oracle was able to provide all of that. We started with HCM and will be done with the ERP implementation in the next few years. It has been a great experience for us.
I wasn't involved in the decision making process, but i certainly think we would have had HCM and payroll processes better mapped out and implemented together. There were some pieces that seemed to be done in a silo and not together. It would have been advantageous to do them together.

Oracle HCM Cloud Implementation

  • Third-party professional services
PWC
Yes - Not sure. I was not at the company for that.
Change management was a major issue with the implementation - I wasn't part of implementation

Oracle HCM Cloud Support

I feel like it's hard to get one on one support directly from oracle. We have in-house people but they are often very busy.
ProsCons
Kept well informed
Support understands my problem
Slow Resolution
Poor followup
Escalation required
Once i needed help with a basic function and they were able to provide me with documentation to solve my issue in about an hour. It was great!

Using Oracle HCM Cloud

I think it's quite easy to use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • mass updates are easy
  • reporting is pretty spectacular
  • integration with taleo works really nicely
  • reporting can be challenging
Yes - I haven't used it yet but plan to introduce it to my company in the next year.