A necessary step forward for outreach prospecting
April 18, 2020

A necessary step forward for outreach prospecting

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Orum

I'm using Orum as an individual contributor to help with my outbound sales prospecting efficiency. At the time of this writing, we are in the midst of the COVID-19 shutdown, and starting sales conversations is difficult. Orum helps by increasing my potential outreach (and syncing with Outreach).
  • Power dialing
  • Syncing real-time call data with Outreach.
  • Leaving automated voicemails.
  • None so far. For my use case, it's an ideal (necessary?) tool to increase prospecting activity.
  • My personal ROI has been approximately a 100% increase in the number of calls I can make in a given amount of time, vs. calling directly from Outreach before (roughly 50 calls per hour to 100+). The increased potential for business is worth the cost of admission for me.
PhoneBurner is a good dialer as well and might be a better fit for a different use case, but as of my writing this review, they do not have a direct integration with Outreach. They allow a third-party (PieSync) to make certain "if-than" connections, but PhoneBurner didn't make it clear if there was a way to automatically log calls in Outreach. Plus PieSync brings its own monthly cost. Orum is a bit more expensive but well worth it for me.
So far, the engineering support has been great and they are open to feedback, which is great to see from a young company.

Do you think Orum delivers good value for the price?

Yes

Are you happy with Orum's feature set?

Yes

Did Orum live up to sales and marketing promises?

Yes

Did implementation of Orum go as expected?

Yes

Would you buy Orum again?

Yes

I use Outreach for outbound prospecting and my sales leadership tracks my call/email numbers in the Outreach reports. I have not found another dialer tool that has a direct API connection with Outreach. Orum allows me to make more calls in less time and ensure that my progress is visible to management.

Orum Feature Ratings

Contact preview
10
Dialer-CRM integration
10
Call notes & tags
10
Automatic call logging
10
Outbound dialing
10
Click-to-call
10
Recorded voicemail drop
10
Dialer contact import
10
Campaign & list management
Not Rated
Follow-up calls
10
Dialer reporting & analytics
10
Dialer compliance
Not Rated