Great Service Without a Thought From You
December 31, 2022

Great Service Without a Thought From You

Laura Clute | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OutboundEngine

Stay in contact with past, current, and future clients through informational posts and emails. Twice monthly provides pertinent information to clients and customers. It allows me to reach out to clients for referrals in a non-confrontational way. It posts to multiple social media platforms to cover different types of clients and customers. It also offers other services that I don't take advantage of.
  • OutboundEngine provides information my client and customers are interested in.
  • It sends out information automatically and regularly.
  • It provides an opportunity to include personal messages or send them without.
  • OutboundEngine provides the option to choose which letter or text is sent, not only default.
  • It shows if client and customers open emails as well as click on links.
  • It connects to the current website with an IDX feed rather than the website they created which has none of my listings.
  • Time savings of content creation - i've repurposed it for website blogs as well.
  • Top of mind awareness is consistent and pertinent to.
  • Regularly posting without my input.
  • Reminding me to follow up with those engaged.
I don't recall having any issues needing to contact OutboundEngine. I believe maybe I once emailed about an issue and got a quick response. I also believe I may have messaged through the app and gotten a response. To my knowledge, there has been nothing like app errors or outages.
Intouch systems was a service I used but I don't think it is any of the ones referenced in the list. I constantly had to go in and repost things because it couldn't post to my accounts. It did also send out emails, but it wasn't getting on my social media. It was 1/3 the price of OutboundEngine, but it doesn't matter if it wasn't working.

Do you think OutboundEngine delivers good value for the price?

Yes

Are you happy with OutboundEngine's feature set?

Yes

Did OutboundEngine live up to sales and marketing promises?

Yes

Did implementation of OutboundEngine go as expected?

Yes

Would you buy OutboundEngine again?

Yes

I've only seen this service used with real estate but I also think it would be good for many other fields. They offer referral services to your colleagues, but why would I want my colleagues to use this? They are my competition! Other associates in the insurance, finance or service industries may benefit from appropriate information.

OutboundEngine Feature Ratings

Mobile optimization
10
Email deliverability reporting
7
List management
10
Automated sales alerts and tasks
Not Rated
Social sharing and campaigns
7