Item: Parallels Remote Application Server (Parallels RAS)
Rating: 8
Author: Verified User

Overall Satisfaction with Parallels Remote Application Server (Parallels RAS)

Use Cases and Deployment Scope

We use Parallels Remote Application Server (Parallels RAS) for the team to be able to connect from their work laptops to our network remotely, no matter where they are in the world. It allows them to connect to our fileserver at all times and means that we can share documentation easily between multiple computers and operating systems. We have around 300 users setup to use the service.

Pros and Cons

Pros

It does a great job of allowing us to easily connect remotely to our servers from anywhere in the world
It's very easy to use and understand
It saves our login details so we don't have to input them each time

Cons

It would be great if it was easier to be able to access folders within the Parallels environment without logging into Parallels
Occasionally drops connections
More Windows support articles would be great

Return on Investment

It has allowed our team to be more mobile allowing us to increase our productivity by being able to visit multiple sites in one day.
It has decreased the amount of training required for new starters which has helped our business save on time and money as it's so easy to use.
It has increased our team satisfaction through allowing them to work from home and thus increased our overall productivity and team morale.

Usability

It's very easy to use and setup. We have been able to guide team members how to set it up for themselves over the phone even when they have very minimal technical ability thus showcasing it's ease of use. Overall, I believe it's very easy to use and that anyone can easily learn to use it.

Time To Value

While I wasn't here during the initial setup and implementation process, I can say that anytime we've had to setup users with it or make any modifications to our systems and processes, it has always been very easy to do. I also believe the results were instant because as soon as the implementation occurred, we were able to become more versatile and during a period like Covid when it was implemented, Parallels was the main reason we were able to still keep working!

Key Insights

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Other Software Used

TeamViewer, Microsoft Office 2016 (discontinued), Google Chrome

Likelihood to Recommend

I believe it is well suited for anyone wanting to connect to machines remotely for example if specific servers are required for certain tasks. In our case it's really helpful for our Finance team who run a specific Finance server with finance related software. It allows them to use the power and licenses on the server without needing to be at the site. This has been really helpful in improving our productivity and flexibility.

Comments

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Great Product for Remote Work