Flexible options and tons of functions for a great price point

In the function of a non-profit organization with many divisions, departments, and a wide range of employee types, Paychex Flex has been an invaluable tool. Its top-tier performance was a great benefit to us during many employee transitions. It's really an all-in-one, one-stop-shop sort of business solution. As a user, I was able to manage the payroll and attendance of employees and paid volunteers. There's a smooth and well-supported implementation, and no question is too 'out there' for the implementation team to handle. For more in-depth accounting and HR pieces, benefits, insurance, and other HR services are unified into one platform. I found it user-friendly, mostly intuitive (I am constantly on the run, so intuitiveness could use some spiffing up), and perfect for the tasks it performs. I would think the only drawback is that 'where did I find that again?' feeling. There are a few functions that I would need to access only on a bi-yearly basis, and I'd have to hunt around for a bit. At times, it could be overwhelming to find some less used features I had found before, especially when someone else needed the information and they weren't as savvy with navigation. Keep in mind, many platforms are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.