Excellent customer service. Top level efficiency!
April 17, 2023
Excellent customer service. Top level efficiency!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
Paychex Flex is used for payroll, and workman's compensation. Employees have access to the portal, which makes for easier tracking and greater personal control of records. The online portal and direct deposit options facilitate ease of payroll. The system is flexible and user friendly. Reports are timely and easily incorporated with other accounting systems.
- Customer service
- On line responses
- Onboarding of new employees
- Reminders for updating our HR information would be helpful.
- Efficiency: time savings
- Employee self-service
I have not used the reporting
Better customer service; support with onboarding; employee self-service. Time savings.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes