PayChex offers an easy to use program and has great customer service!
June 25, 2023
PayChex offers an easy to use program and has great customer service!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
We use Paychex Flex for payroll for our three employees. We also use the HR service to help keep us up to date on changes in California.
- The software is easy to use and works perfectly.
- Customer service is great. I have never had a problem reaching someone and getting the assistance I need.
- I like that we have a designated person to ask questions.
- I cannot think of any area that would improve their service.
- We are a new business, and we could not have been compliant without Paychex Plus. This service is very effective and efficient. It makes running our business so much easier when you don't have to worry about payroll.
I have not used the reporting - I only use the Invoice, Cash Requirements, and Quarterly reports at this time.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes
Paychex Flex Feature Ratings
Using Paychex Flex
4 - Employee, owner & administrator.
1 - The program is easy to use and the Admin processes all payroll.