Paychex Flex - A full service, user friendly, easy to use payroll management platform
Overall Satisfaction with Paychex Flex
We use Paychex Flex to process payroll for clergy, part time employees and full time, salaried staff. With the assistance of the supportive staff, he Paychex Flex product allows us to process payroll for various types of employees, including the complexities that come with paying clergy and housing allowances. I am responsible for all aspects of onboarding new staff and Paychex Flex has been in instrumental part of making the onboarding process more efficient.
Pros
- Paychex Flex makes providing W2's to staff a breeze.
- Paychex Flex provides a variety of HR management products to reference
- Paychex Flex makes it really easy for staff members to access their paystubs and updae their profile information, such as their direct deposit information.
Cons
- When it comes to audit reports, Paychex Flex could improve on helping clients locate the correct reports for audit purposes more easily
- When a client receives a discount, it would be helpful if the discount were automatically provided each year, or if the Paychex rep proactively reached out to the client first, versus the client having to call and request that the discount continue.
- It would be helpful if the invoice was emailed to the client versus the client logging in to access invoices.
- Paychex Flex has great value and allows the payroll process to be time saving and efficient.
- Paychex Flex has saved hours by allowing employee self-services options.
- Paychex offers great compliance and reporting resources.
Positively - We primarily use the Payroll Journal report. When we first learned of the PPP loan and the ERC, it seemed overwhelming to provided the necessary information to qualify for each one. However, the reports Paychex provided while applying for the PPP and the ERC made the process of providing the required information much smoother and made the process less daunting.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes
Comments
Please log in to join the conversation