Paychex Flex a great product!
October 22, 2024

Paychex Flex a great product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We use Paychex Flex to manage our payroll. We utilize its features, which include time sheets, benefits, PTO tracking, payroll processing, and reporting. We find the reporting robust and easy to use. We created reports to record our payroll accruals. We are happy with the product and the support we receive.

Pros

  • Payroll processing.
  • Time sheets.
  • Reporting
  • Document repository.

Cons

  • Approving of time sheets.
  • Reports are robust but sometimes a little confusing.
  • We have found the solution to be cost-effective. We save money over our previous solution.
  • Web interface is awesome!
Positively
We have found customer service to be helpful and time-efficient.

Do you think Paychex delivers good value for the price?

Yes

Are you happy with Paychex's feature set?

Yes

Did Paychex live up to sales and marketing promises?

Yes

Did implementation of Paychex go as expected?

Yes

Would you buy Paychex again?

Yes

I find the product easy to use except for the approval of employee time sheets.
We find the reporting robust and with many choices. We created reports to record our payroll accruals. We are happy with the product and the support we receive. I find the timesheet approval process a little cumbersome and wish I could approve directly on my employees' timesheets.

Paychex Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
8.8
Pay calculation
10
Off-cycle/On-Demand payment
5
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
5.0
Approval workflow
5
Balance details
5
Annual carry-forward and encashment
5
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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