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It Pays to Use Paycor
July 06, 2018

It Pays to Use Paycor

Barbie Porter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycor

Paycor is being used as a payroll service for our church and school. The Diocese of Wheeling-Charleston has recommended the company to us.
  • Paycor employees are knowledgeable and helpful when I need their help.
  • The reports are accessible and easy to read.
  • They automatically process the quarterly and year taxes and reports.
  • I would like to see Paycor be more accessible by phone when I need an immediate answer. I have to pull out an old report to find the phone number.
  • I have not heard back from Paycor after leaving a message three days ago.
  • The employees can now view their pay stubs and profiles online.
Our HR and/or payroll team has saved 1-25 hours per month. - The one area that has saved me time is the ability to import the time clock data directly into payroll. I used to have to enter them individually from a separate report.
Paycor representatives are always very helpful. The drawback is that I do not always hear back from them right away. I am still waiting on a message I left three days ago. Although the information is not urgent today, it is information that I need before the next payroll is processed.
There are so many helpful videos and articles to learn from.
Paycor was selected for me by the Diocese of Wheeling-Charleston.
In the past few months, one of my employees did not get paid. Something was manually checked by me that I did not know I checked. Although it took several calls and emails and about a week, the representative from Paycor talked me through how to print a check from the school's account but show it through Paycor.

Paycor Feature Ratings

8.4
Employee demographic data
8
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
10
9.5
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
10.0
Approval workflow
10
Balance details
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
10.0
Tracking of all physical assets
10
9.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.5
New hire portal
10
Manager tracking tools
7
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated