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Paycor

Paycor

Overview

What is Paycor?

Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.

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Awards

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Video Reviews

3 videos

Paycor Review: Time-off and Payroll Solved
03:33
Paycor Review: Taking Time Out of Payroll Processing
02:03
Paycor Review: Support Team Keeps Up With Their Users To Keep HR On Track
02:23
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Pricing

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What is Paycor?

Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.paycor.com/plans-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is TriNet HR Platform?

Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.

What is Oracle PeopleSoft HCM?

Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.

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Product Demos

Paycor Alternatives & Competitors | Ultimate Paycor Review 2023 [7/10]

YouTube

SelectHub Analyst Review | Ultimate Paycor Review 2023 [9/10]

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Who Is Paycor Suited For? | Ultimate Paycor Review 2023 [2/10]

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Paycor Resources | Ultimate Paycor Review 2023 [10/10]

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Unsupported Features | Ultimate Paycor Review 2023 [5/10]

YouTube

User Reviews | Ultimate Paycor Review 2023 [8/10]

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.2
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Product Details

What is Paycor?

Paycor's Human Capital Management (HCM) platform aims to modernize every aspect of people management, from recruitment, onboarding and development, to payment and retention. Operating for 30 years, Paycor HR technology helps users to save time, analytics that provide actionable insights and dedicated support from HR experts. The vendor boasts more than 29,000 medium & small businesses using Paycor to help them solve problems and achieve their goals.

Paycor states they build HR software for leaders who want to:

Focus on Strategic Goals

A core HR solution for all employee data, so users never have to switch platforms, log-in to multiple systems, re-key information or open multiple spreadsheets.

Understand Their Business at a Deeper Level

Paycor Analytics brings enterprise-level insights to medium and small business.

See Around Corners

Paycor delivers expert advice at every stage of the process, from the consultative sales approach that seeks to understand the user's business before recommending solutions to ongoing guidance from a dedicated customer success team.

Paycor Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Paycor Screenshots

Screenshot of the real-time data insights that support critical business decisions.Screenshot of Paycor's expense reportingScreenshot of the recruiting processes streamlined in PaycorScreenshot of workforce scheduling in PaycorScreenshot of Paycor's mobile app, that allows employees to punch in and out from their phonesScreenshot of the Paycor Home Screen

Paycor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.

ADP Workforce Now, Paycom, and Paylocity are common alternatives for Paycor.

Reviewers rate Direct deposit files highest, with a score of 8.6.

The most common users of Paycor are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(603)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Seamless Payroll Management: Users have praised Paycor for its seamless and efficient payroll management.

Valued Onboarding Process: Many users appreciate the highly valued onboarding process in Paycor, which streamlines the hiring process.

Outstanding Customer Support: The exceptional customer support provided by Paycor, with quick responses and helpful assistance, is widely commended.

User-Friendly Interface: The user interface of Paycor is widely praised for being easy to use and navigate, offering a pleasant experience to users.

Customizable Reporting Capabilities: Users commend Paycor's reporting capabilities for their customization options and diverse range of reports available.

Module Integration Strengths: The integration between modules like timekeeping, payroll, and onboarding is highlighted as a key strength by users.

Training Opportunities & Webinars: Users appreciate the training opportunities and webinars offered by Paycor for enhancing platform knowledge.

Efficient Time Tracking: The system efficiently tracks employee time off and provides accurate customizable reporting features.

Convenient Mobile App: Employees in remote work settings find the mobile app offered by Paycor convenient for various tasks.

User Access Management Challenges: Several users have expressed difficulties in managing user access within the system. Specifically, they struggle when assigning store teams to multiple managers with minimal permission variance, finding the process complex and time-consuming.

Customization Limitations for Accruals: Users have shared their dissatisfaction with the limited customization options available for accruals. They feel that these options do not adequately address specific organizational needs and preferences, leading to constraints in tailoring the system to their requirements.

Inconsistent Customer Service: Customers have reported frustration with the inconsistent levels of customer service provided. Issues such as unresolved open tickets and a lack of timely follow-up from support teams contribute to a sense of dissatisfaction among users regarding the responsiveness and effectiveness of customer service interactions.

Reviews

(1-25 of 337)
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Paycor.

Rating: 7 out of 10
September 13, 2024
KD
Vetted Review
Verified User
Paycor
1 year of experience
Paycor makes the onboarding process for new hires straightforward. This helps the recruiting and hiring process become more efficient and frees up time for the HR department. Finding someone who can help when you have a problem that needs to be solved quickly is an absolute nightmare.

Superb Customer Service

Rating: 10 out of 10
September 10, 2024
SM
Vetted Review
Verified User
Paycor
3 years of experience
Anytime I've ever had an inquiry; if the representative I reached is unable to help, they point me in the right direction and then follow-up to ensure I was assisted to my satisfaction.

Paycor Review

Rating: 10 out of 10
September 09, 2024
SJ
Vetted Review
Verified User
Paycor
4 years of experience
Paycor has improved over the past 4 years that we have used them. Would like to see the ability to pull reports on lots of items within the employees profile.

My Experience with Paycor

Rating: 7 out of 10
August 29, 2024
TP
Vetted Review
Verified User
Paycor
1 year of experience
Paycor is well-suited by aligning each organization with a consultant that can assist. Paycor definitely needs work with the turnaround time for responses during open enrollment. The 48-hour turnaround time when you are under a crunch time is not feasible.

In my opinion, Beware the sales pitch

Rating: 1 out of 10
August 13, 2024
KA
Vetted Review
Verified User
Paycor
4 years of experience
I think Paycor may be suited to very very large international corporations who can afford very talented staff who can program software. Our smaller non-profit with less than 500 employees doesn't have the resources to effectively be self-sufficient on the software.

Ok system, poor customer service.

Rating: 1 out of 10
July 29, 2024
BR
Vetted Review
Verified User
Paycor
4 years of experience
There are good things about the system, but they are no better than most other systems out there. The issue is that, in my experience, Paycor customer service is awful. In my opinion, Salespeople promise things, or lie about things, and then stop answering you. Any person who knows anything about the system is so well protected from the customer that it is impossible to get answers. In my experience, you are constantly encouraged to look for answers in their database, but those only cover the very basics of any process- not the things that you need help with. A fairly simple w-2 issue (which, in my opinion, was Paycor's fault) took months to fix.

Ease of Use

Rating: 10 out of 10
July 02, 2024
CM
Vetted Review
Verified User
Paycor
5 years of experience
Our employees use the product everyday and discuss how easy it is to review time off requests, time clock management, as well as all payroll information.

TrustRadius survey.

Rating: 8 out of 10
June 25, 2024
Verified User
Vetted Review
Verified User
Paycor
6 years of experience
Time and attendance are fairly easy. The reports could be more detailed, but they help ensure that employees are paid accurately. Notifying an incorrect or incomplete punch directly to an employee could help alleviate a number of critical errors. If employees could resolve these errors, it would take less administrative work before processing.

Paycor

Rating: 5 out of 10
June 10, 2024
Verified User
Vetted Review
Verified User
Paycor
2 years of experience
Paycor is a great system however there are some areas that could be approved on. I found that the system would glitch at times and the communication between different parts of the system would not communicate the way it should. For example, the hours on timecards would sometimes not feed into payroll properly.

Paycor- Has all the components needed to be elite, but customer service holds them back from greatness

Rating: 7 out of 10
June 05, 2024
DL
Vetted Review
Verified User
Paycor
3 years of experience
The platform itself does what it needs to do-easy to use and easy to customize. Reporting, for the most part works well and is reliable. Paycor stands apart from other platforms in regards to how much training opportunities there are-from live webinars to recorded virtual trainings to actual courses on the different platforms to get "Paycor Certified". The biggest reason for the lower score is in regards to the abysmal customer service we've experienced. Getting resolutions to concerns is always a challenge, to the point where we've consistency had to involve our CSM (customers success manager) as well as their supervisor to get the answers and resolutions we need.

Great product but, in my opinion, needs better relationship building

Rating: 7 out of 10
May 20, 2024
Verified User
Vetted Review
Verified User
Paycor
3 years of experience
Payroll is very user friendly and intuitive. I think they have a lot of great reporting features and when you get someone who knows their stuff in customer care, they really know their stuff and can be vey helpful. Other times, in my experience, it can be a hit or miss and you just feel like you're being read instructions out of a manual.

Paycor review

Rating: 8 out of 10
April 24, 2024
JM
Vetted Review
Verified User
Paycor
2 years of experience
The great part is that integrates with the other products we use like our broker. We would want to be more educated during integration so when we hit play we are more well equipped

Paycor Review

Rating: 1 out of 10
March 31, 2024
Verified User
Vetted Review
Verified User
Paycor
6 years of experience
It's easy to use—I love that part. But in my experience, they added fees for over a year and never refunded them. I feel there was always an excuse for why they charged them and why they won't refund them. I believe it's stealing, Paycor.

Paycor works but customer service does not

Rating: 4 out of 10
March 26, 2024
Verified User
Vetted Review
Verified User
Paycor
1 year of experience
Almost all issues come back to customer service issues. Need to work with the person that is handling the problem not use intermediary employees to go between the experts and the customer.

Good with room for improvement

Rating: 6 out of 10
March 06, 2024
Verified User
Vetted Review
Verified User
Paycor
4 years of experience
It is a powerful tool that they are constantly adding new features to, sometimes to the detriment of ensuring the readiness of the feature to be launched. Some features/add on products do not fully integrate with the base product making it a bit clunky to use at time and us having to manual adjustments in multiple places.

New Paycor user

Rating: 7 out of 10
March 06, 2024
Verified User
Vetted Review
Verified User
Paycor
1 year of experience
For our company needs, Paycor is basically well-suited to achieve our HCM goals. We have experienced glitches during open enrollment with reports and deductions. I am still new to HR, but it seems that Paycor gives us a solid foundation. We just need to look for ways to close the gaps we've experienced and prevent future glitches.

Left a lot to be desired

Rating: 1 out of 10
February 20, 2024
Verified User
Vetted Review
Verified User
Paycor
2 years of experience
If you are looking for an easy to use plug and play Payroll system with limited interaction from Paycor to the client, it works well. If you require any hand-holding, customer service, or assistance with getting their system to work for you/how you intended, this isn't the system for you.

Great HR System!

Rating: 9 out of 10
February 19, 2024
Verified User
Vetted Review
Verified User
Paycor
1 year of experience
It is a simple system to use or at least find what you are needing pretty easily. The training documents are well detailed to get what you're in need of.

Paycor - Solid HRIS Platform.

Rating: 8 out of 10
February 19, 2024
Verified User
Vetted Review
Verified User
I definitely think the system is good and easy to navigate! Sometimes, I do feel like the system is a little clunky and not as intuitive as I would have liked. I also have had some challenges with the Paycor teams in getting set up efficiently but now we are on track!

Paycor Review.

Rating: 10 out of 10
February 19, 2024
MM
Vetted Review
Verified User
Paycor
4 years of experience
Paycor is well suited to setup the proper taxation of one's wages. Paycor is well-suited to help employees get onboarded quickly and efficiently. Paycor is well suited to providing W2s and paystubs that are easy to access and read. Our product would be less appropriate if we were to have full-time hourly employees. We don't currently, but we may someday.
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