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Paycor

Paycor

Overview

What is Paycor?

Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.

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Recent Reviews

Paycor Review

1 out of 10
March 31, 2024
We have used them twice a month since 2018. It was great until 2023, when I believe all of these extra charges came about. IN my …
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New Paycor user

7 out of 10
March 06, 2024
Incentivized
We use Paycor for payroll and benefits management. It is a useful tool for managing employees, but we continue to look for ways to better …
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Left a lot to be desired

1 out of 10
February 20, 2024
Incentivized
Paycor has been our payroll processor and employee hub for onboarding, employee data storage, and access to paystubs or other documents.
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Great HR System!

9 out of 10
February 19, 2024
Incentivized
Paycor is used as our HR hub for our employees and data records for our subcontractors. The program has been pretty easy to use with just …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 46 features
  • Direct deposit files (294)
    8.6
    86%
  • Pay calculation (297)
    8.5
    85%
  • Update personal information (275)
    8.4
    84%
  • View and generate pay and benefit information (270)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

Paycor Review: Time-off and Payroll Solved
03:33
Paycor Review: Taking Time Out of Payroll Processing
02:03
Paycor Review: Support Team Keeps Up With Their Users To Keep HR On Track
02:23
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Pricing

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N/A
Unavailable

What is Paycor?

Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.paycor.com/plans-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

What is Oracle PeopleSoft HCM?

Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.

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Product Demos

Paycor Alternatives & Competitors | Ultimate Paycor Review 2023 [7/10]

YouTube

SelectHub Analyst Review | Ultimate Paycor Review 2023 [9/10]

YouTube

Who Is Paycor Suited For? | Ultimate Paycor Review 2023 [2/10]

YouTube

Paycor Resources | Ultimate Paycor Review 2023 [10/10]

YouTube

Unsupported Features | Ultimate Paycor Review 2023 [5/10]

YouTube

User Reviews | Ultimate Paycor Review 2023 [8/10]

YouTube
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.2
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.2
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.3
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

6.8
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.3
Avg 7.8
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Product Details

What is Paycor?

Paycor's Human Capital Management (HCM) platform aims to modernize every aspect of people management, from recruitment, onboarding and development, to payment and retention. Operating for 30 years, Paycor HR technology helps users to save time, analytics that provide actionable insights and dedicated support from HR experts. The vendor boasts more than 29,000 medium & small businesses using Paycor to help them solve problems and achieve their goals.

Paycor states they build HR software for leaders who want to:

Focus on Strategic Goals

A core HR solution for all employee data, so users never have to switch platforms, log-in to multiple systems, re-key information or open multiple spreadsheets.

Understand Their Business at a Deeper Level

Paycor Analytics brings enterprise-level insights to medium and small business.

See Around Corners

Paycor delivers expert advice at every stage of the process, from the consultative sales approach that seeks to understand the user's business before recommending solutions to ongoing guidance from a dedicated customer success team.

Paycor Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Candidate ranking
  • Supported: Candidate search

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycor Screenshots

Screenshot of Real-time data insights to make critical business decisions.Screenshot of Paycor expense reportingScreenshot of Recruiting processes streamlined in PaycorScreenshot of Workforce scheduling in PaycorScreenshot of Paycor's mobile app allows employees to punch in and out from their phonesScreenshot of Paycor Home Screen

Paycor Video

Paycor Product Overview

Paycor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.

ADP Workforce Now, Paycom, and Paylocity are common alternatives for Paycor.

Reviewers rate Direct deposit files highest, with a score of 8.6.

The most common users of Paycor are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(585)

Attribute Ratings

Reviews

(1-25 of 57)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support is getting much better but for many years, it struggled. I still find chat to be the quickest way to get a hold of someone. We used to have a dedicated person who seemed to understand our scenarios better and now each time it is just up to the customer service line. Which depending on how well they know it doesn't always work the best!
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
February 24, 2022

Good value

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The quality of Paycor support is great. The response delays have been frustrating, but probably unavoidable due to the pandemic and national staffing shortages.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
There is no one point of contact. If you have an issue you can e-mail support. Most of the time they get back to you in about 1-2 days. Sometimes [it's] more than a week. When you call in you have to navigate a phone maze to get to the right department for your issue. if it is a really busy day then you could be on hold for multiple hours. When we had a billing issue we had to reach out to the CEO in order to get things fixed.
Brandon Scivolette | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Approximately 70% of my requests never get answered. Those that do typically pertain to tax filing mistakes by Paycor (e.g. they overpaid or underpaid a state or federal tax and I notify them of a letter received, they did not file a return on time, etc.). In these cases I have had support take up to 5 months to respond.
Score 1 out of 10
Vetted Review
Verified User
I'd give a zero if that were an option. I currently have multiple requests for support that have not been answered in over a week. I have called their support phone line and usually hung up after waiting for 45 minutes for someone to answer. It is unlikely to get a quick response, EVER, even to urgent problems that effect taxes and benefit submission.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Support with Newton Applicant Tracking System is great! If we have a question we send it through and they answer it within an hour tops. They are always knowledgeable and typically have an easy answer. We have never had any issues with the support through Newton Applicant Tracking System and I would say its one of the best support systems we have currently within the company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is always pleasant to interface with the Payroll team. They are sharp and understand my issues, even though I don't always know how to articulate my questions or concerns. I have had no issues with any payroll matters and that is a very good thing.
Barbie Porter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycor representatives are always very helpful. The drawback is that I do not always hear back from them right away. I am still waiting on a message I left three days ago. Although the information is not urgent today, it is information that I need before the next payroll is processed.
July 03, 2018

Easy Peasy Paycor

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sometimes (depending on the rep) they will not get back with you in a timely manner. The upside is that most anyone on the phone can answer and help with any issues. I shouldn't always have to call though to get a response. However, our rep April is fantastic!
June 27, 2018

Poor Performer

Score 3 out of 10
Vetted Review
Verified User
Incentivized
This is one of my number one complaints about Paycor. They do not have staff that understands how to work the software. We did finally get a representative that is responsive this time. I will hope that we don't lose her anytime soon. She is the first one in years that knows what she is talking about and will get back with me within hours once a question is sent.
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