Item: Paycor
Rating: 10
Author: Dawn Westhoff

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

We use Paycor company wide for time-keeping, payroll and HR.

Pros and Cons

Pros

Time-keeping-simple clocking in and out procedures. Easy to fix mistakes/missed punches. On the fly you can see hours for the payroll/day-OT, etc.
HR-easy on boarding for new employees. We have seasonal employees and it's quick and easy to change their status.
Payroll-straight forward process. Managers approve hours, I make a few checks and submit. Generally, this takes less than an hour to process payroll.
Previously, we had outsourced our HR/payroll because of staffing issues. We have a stronger staff now with more experience so we looked into finding solutions to bring it in house. There were not a lot of companies that do both HR & Payroll. I love that it's all one product and I'm not trying to keep track of 2 systems. New employees have found the on boarding process to be straight forward and not take a lot of time. It handles tax payments to multiple states. Employees have on line access to their records and can print those as needed.

Cons

No cons

Return on Investment

We have cut our cost by about 50% in the first 6 months of using Paycor.
Staff is so much happier having an on site person to ask questions of.

Our HR and/or payroll team has saved time, but I'm not sure how much. - I wasn't doing HR or Payroll previously so this is hard to gauge. I know the managers' frustration level has been significantly reduced as they can tell me they have a problem and I can solve it vs. them putting in a call/email and waiting for an answer/fix.

Usability

I find the software to be intuitive, I'm not wandering around too much to find what I need. Things that I do all the time are easy to access. When something new comes up there's a great help button. There are also great videos to give you an overview when starting and ones that drill down on specific topics. Rarely do I need to reach out to the team for help, when I do they are pretty responsive. My on boarding person was great, very focused on getting everything how I wanted it. I've only called in once and the person solved my questions quickly without knowing my business personally. Overall, they have a great team of knowledgeable people backing up the software.

Likelihood to Recommend

We are very happy with how easy the software is to use, how easy it was to get set up, having more ability to create reports that our management team wants, and the overall cost savings. If you have staff with experience in payroll and HR, I think this software could streamline your processes and be very cost efficient.

Paycor Feature Ratings

Comments

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Best decision we made this year regarding payroll and HR