Paycor Service
July 05, 2019

Paycor Service

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycor

We use Paycor in the whole company. Employees punch their time and we use Time & Attendance to capture the hours on the payroll side. It's a good record keeping tool, easy for the employees. The self-service portal in Paycor gives employees access to their account so Payroll isn't bothered with questions.

Pros

  • Time & Attendance - easy to use schedules and punching in missed times for employees.
  • Benefit Enrollment - Easy to set up with automatic feeds for insurance.
  • Reports - Payroll reports are helpful as well as running quarterly reports. Very good selection of reports to run.

Cons

  • Managers approving time sheets, hard to add just one person to the list because you go by department
  • Sometimes there is a lack ok knowledge when a call is made and the wait could be long sometimes
  • Increased efficiency when there is short time frame to prepare a payroll. Good deadlines in submitting late payrolls.
  • Sending emails to Managers automatically saves time from writing emails to them.
  • After payroll reports available shortly after a submission, very helping in my company to start other processes used making us efficient especially at the end of the month.
Our HR and/or payroll team has saved time, but I'm not sure how much. - Our company is small so we don't have many new hires throughout the year at one time. This past June, we had 8 summer interns and I have to say the process was smooth from HR to Payroll. The ability to set them up as pending new hires saved a lot of time. The employees were ready to punch their ID cards immediately and put them on the payroll.
The usability of Paycor goes to everyone in the firm. The self service is great and the notifications to the Payroll department is very helpful, for example an employee requesting time off.
For our company size we evaluated this to be the best product for us at this time. The pricing and service provided is also a big factor. Very reasonable and we like the customer service you offer, there are always questions and trying to get solutions answered as we look at you for professional advice. That sets you apart from other businesses because we as a law firm also try to accommodate our clients too. This good business relationship is very important as we continue to grow and knowing you have our back.
Paycor is well designed for companies because it's very user-friendly. The onboarding process for new hires, setting them up, going over benefits very well designed for both employee and employer. Being able to access anywhere for the employer is a big plus. Good product to use using Windows or Mac.

Paycor Feature Ratings

Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8

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