Item: Paycor
Rating: 8
Author: Trisha Luna

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

Paycor is mostly easily used for the employee and admin. However I think reporting function is lacking and it is very difficult to narrow down to specific information. In addition we recently added Expense Management but the installation was awful! We still have problems and cannot use it and from my experience I do not get response from the installer

Pros and Cons

Pros

Employee documentation
Time management
Payroll processing

Cons

Reporting function
Module set up and activation

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

Would you buy Paycor again?

Yes

Return on Investment

Improved employee experience
Minimized Compliance risks
Freed up time for more strategic HR tasks

Time Savings with Paycor

Our HR and/or payroll team has saved time, but I'm not sure how much.

Usability

It would be a higher rating if it wasn't for customer service and reporting

Likelihood to Recommend

Paycor is a good system at the right price. Employee documentation and tracking is outstanding. I find employee information is easily accessible.

Paycor Feature Ratings

Comments

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Kaitlyn Blount
(Vendor Representative) commented 2 years ago
Thank you for sharing your detailed review. We're pleased to hear that you find our platform easy to use for both employees and admins, and that our system has improved your employee experience, minimized compliance risks, and helped free up time for more strategic HR tasks. We acknowledge your feedback about the reporting function and the setup and activation of the Expense Management module. We understand the importance of efficient implementations and robust reporting, and we're actively working on improvements in these areas. We apologize if your experience with our customer service didn't meet your expectations. We're committed to providing prompt and effective support and are currently addressing this concern. We appreciate your understanding and patience and are glad to know that you would still choose Paycor again. Your feedback is crucial for our continuous improvement, and we look forward to better serving your needs in the future.

Easily used for the price

Modules Used