One year in..
June 05, 2023

One year in..

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Learning Management System
  • Time & Attendance
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

We use Paycor from recruiting to termination including: Recruiting, Payroll, Benefit Administration, and Performance. We have had issues with support and communication but are currently implementing their advanced support features in the next month and this will help to mitigate many of the issues we are currently facing with support.

Pros

  • Timekeeping
  • Time off Tracking
  • Onboarding

Cons

  • Communication
  • Support
  • Benefit portal needs updating

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

I wasn't involved with the implementation phase

Would you buy Paycor again?

Yes

  • Paperless tasks for onboarding
  • Paperless tasks for benefit administration
  • Easy to use mobile app
Not sure.
There is always room for improvement. Our team has experience significant changes in the last few months for the better. We are happy to implement Paycor's Advanced Support in the coming weeks to mitigate most of the issues we have been having. We keep in touch constantly with our sales rep and relationship manager who have been amazing at making sure we have the products we need to run our organization successfully.
The only feature that our company does not use from Paycor is their scheduling feature, because we do not require it for our business model. We have implemented a paperless onboarding process and a paperless benefit enrollment in the last year utilizing Paycor. Many of our new team members are happy with the ease of the onboarding process with Paycor.

Paycor Feature Ratings

Payroll Management
7.8
Pay calculation
8
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 2 years ago
    Thank you for your thoughtful review. We're pleased to hear that our platform has been instrumental in managing various aspects of your HR processes, from recruiting to termination. We're also glad that the move to paperless tasks for onboarding and benefit administration has been beneficial. We appreciate your feedback on support and communication, and we're looking forward to the implementation of our advanced support features to help improve your experience. We acknowledge your feedback regarding the benefits portal and we're working diligently to make improvements. We're delighted that you would choose Paycor again and that you've seen significant positive changes. We're committed to continuing to support you and look forward to further serving your organization's needs.

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