Item: Paycor
Rating: 8
Author: Verified User

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

I have no problems, but I would like it to be more self-service. I would like to have the option of keeping some of the reports that have sunset. These reports were very user-friendly and served their purpose without having to create them manually. I would like to have that option returned.

Pros and Cons

Pros

Payroll
LmS
Time and attendance

Cons

User friendly
Add earning codes
Reports could be simpler

Return on Investment

Helps track FMLA.
Pay information is tracked.
Applicant tracking.

Time Savings with Paycor

Our HR and/or payroll team has saved time, but I'm not sure how much. - The reports are easy to run before some payroll reports are sent to sunset. However, the new timecards are not as user-friendly as the older timecard experience. The managers are requiring more assistance than usual, and the administrator has had to be more hands-on to ensure accuracy.

Usability

I think the service is good, and there's room for improvement. The customer service has been great. They are informative and timely with their responses. I've had great experiences when challenges have presented themselves. They've helped me navigate through the problems on each occasion. I would recommend them to other organizations.

Alternatives Considered

ADP Enterprise HR

I want to be able to add earning codes manually. This was something ADP did very well, and it was speedy. Situations arise that need immediate attention could be addressed instantly. It was specific to nature. However, Paycor has a robust platform that meets most of our needs.

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

I wasn't involved with the implementation phase

Would you buy Paycor again?

Yes

Other Software Used

Newton by Agency Systems, Ziften Zenith

Likelihood to Recommend

Time and attendance are fairly easy. The reports could be more detailed, but they help ensure that employees are paid accurately. Notifying an incorrect or incomplete punch directly to an employee could help alleviate a number of critical errors. If employees could resolve these errors, it would take less administrative work before processing.

Paycor Feature Ratings

Comments

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Kaitlyn Blount
(Vendor Representative) commented 2 years ago
Thank you for your feedback. We're glad to hear that you have overall satisfaction with Paycor and find value in our payroll, LMS, time and attendance features. We appreciate your comments about wanting more self-service options and the ability to keep certain sunset reports. We will take your feedback into consideration for future improvements. We're also pleased to hear that Paycor helps track FMLA, payroll information, and applicant tracking, saving time for your HR and payroll team. We appreciate your positive comments about our customer service and timely responses. We're glad to have met your expectations and would be happy to serve other organizations as well. Thank you for considering Paycor as a valuable solution.

TrustRadius survey.

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