Keep up the CQI cycle and customer focus service line!
January 12, 2024

Keep up the CQI cycle and customer focus service line!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Time & Attendance
  • Reporting & Analytics

Overall Satisfaction with Paycor

We are a growing non profit that uses Paycor for our HR functions, payroll and timekeeping, and most recently our performance systems.

Pros

  • I love the interface for time keeping
  • we have access to customer reps
  • the resource dashboard and webinars are a great value add to leaders
  • the mobile app is great for employees across the state in our 80% remote workforce

Cons

  • customized reports specifically in the people and talent management domain. We have worked with a rep and still haven't' found a solution to run reports and collect data on frequency and occurrences of 1 on 1's
  • 1:1 global template features are very limited and can be difficult for middle management
  • time approvals go seamlessly
  • 1:1 templates have really been good in accountability and leadership development
  • optimized opportunity to track benefits in one place.
Not sure. - n/a
I think there's minor opportunities to enhance usability at a novice level
I appreciate Paycor more as it feels more modern and user friendly at each user level.

Do you think Paycor delivers good value for the price?

Not sure

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

Yes

Paycor is definitely well suited for companies who appreciate streamlining and a one stop shop for most HR functions. While there are some items that our company could take advantage of more, the platform is user friendly, easy to learn and the updates and communication loop has certainly improved.

Paycor Feature Ratings

Payroll Management
Not Rated
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

Comments

  • Kaitlyn Blount | TrustRadius Reviewer
    Kaitlyn Blount
    (Vendor Representative) commented 2 years ago
    Thank you for your positive feedback on Paycor's interface, customer support, resource dashboard, webinars, and mobile app. We understand that there are some limitations with the 1:1 global template features and running customized reports, but overall, it seems that Paycor has been a valuable tool for your HR functions, payroll, and timekeeping.

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