Great tool for small business e-commerce
March 24, 2022

Great tool for small business e-commerce

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paytm

We are a non-profit org selling souvenirs and events. We found it difficult to receive and track payments from our customers. Now we use paytm to receive payment from customers for the products and events we sell.
  • Helps send payment QR code to customers easily from mobile device
  • Helps track payments and let's us process orders against payment
  • Enables UPI payment better than other prividers
  • Would like a billing feature that can help send bills to customers
  • Feature to include a link to send payments
  • Customer support is an area of improvement
  • Ability to send QR code for payment
  • On time alerts for payment receipt
  • Ability to do all transactions on mobile device
  • Our payments from customers were done quicker than other methods like bank transfer etc... helping us sell more souvenirs
  • Customers were happy to use a mobile device payment methods such as UPI
Paytm doesn't charge a fee for payment gateway. Provides UPI capability for mobile payment making it easy for customers.

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Paytm is great for small businesses to conduct ecommerce quickly without much effort and spend on payment gateway. It's great way to solicit payment via mobile device. Especially if your customer base and engagement is primarily via mobile devices.

Using Paytm

2 - Fianance, sales & marketing