Read if your business needs change almost every day!!
September 18, 2015

Read if your business needs change almost every day!!

Sohinee Chatterjee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

4.2 to 7.1

Modules Used

  • Smart Investigate,CPM,Survey,HCIF

Overall Satisfaction with Pega 7 Platform

Pegasystems is being used by 2 Departments in our organization. In one department we are using it to streamline different client onboarding platforms and centralize them in 1 framework. This would give us more control over the data and documents collected during onboarding of different clients. It also makes the onboarding process more efficient and transparent.
  • It is able to build a process pretty quickly and make an executable application. It gives business users a good visibility of the process
  • It manages to synergize the BPM and BRE very efficiently within a tool and makes architecting of a business process easy
  • Case management is a very strong component of PegaRULES and can handle very complex processes fairly simply by breaking them into smaller components(subcases) yet maintaining visibility of the overall process
  • It is fairly easy to write and rewrite code; it is built for change and more attuned to support agile development
  • Performance Analysis is very UI-specific; it is difficult to get performance matrix of Service call
  • Locking mechanisms have lot of restriction
  • Upgrading from one version to other is always very cumbersome and bug ridden
  • We were able to save $$ by being more compliant to Fed regulations because the process was made more transparent
  • The ability to churn out applications within a very short period of time made client trust us more
How much of the business process does the client own and can control?
Is the current process compliant?

Pega Platform Feature Ratings

Process designer
9
Process simulation
9
Business rules engine
8
SOA support
7
Process player
8
Support for modeling languages
5
Form builder
6
Model execution
7
Social collaboration tools
5
Dashboards
7
Standard reports
7
Custom reports
8
Content management
8