Easy-to-use tool for your on-platform messaging
August 02, 2022

Easy-to-use tool for your on-platform messaging

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pendo.io

We use Pendo as our on-platform messaging tool to drive user adoption. Additionally, we use Pendo to educate users on our new product & feature releases. We trigger messaging based on user behaviour and events, which allows us to target our messaging to the right audience segments at the right place and time.
  • Easy design tool that allows you to craft messaging without technical knowledge
  • Easily trigger messaging based on specific user events
  • Great functionality to receive feedback & NPS scores from users
  • The installment process was quite lengthy with a bit of back and forth
  • The tool is quite pricey to adopt for a start up
  • We are not using Pendo for mobile because it's not fully compatible with Flutter
  • Guides
  • NPS Feedback
  • Tracking
  • Better view on drop off rates
  • Better understanding of NPS
  • Drive the amount of pages viewed up

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Pendo is well suited for you if you are looking for a plug-and-play on-platform messaging tool where technical experience isn't required to launch guides. After the initial installment, your marketing team will be able to manage this tool from a content perspective. We have decided not to proceed with Pendo for our mobile app, due to the fact that they are not fully compatible with Flutter.

Pendo.io Feature Ratings