Pipedrive Review -mwj
January 28, 2015

Pipedrive Review -mwj

Michael Joseph | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Pipedrive

I use pipedrive to manage my sales pipelines in different industries. My company sells products mainly to the airline industry but we also sell to trains and bus companies and we plan to expand into other markets as well. The ability to keep each industry separate is the main problem it addresses.
  • Keeps industries separate.
  • reminds you when you have a task to complete
  • easy and intuitive interface to learn and use
  • when sending an email to a client through gmail, i would like them to sync automatically to my pipedrive
  • increased employee efficiency
  • increased organization
We have a very basic sales process so this platform is more than sufficient. I do not know many other apps in the category.

Pipedrive Feature Ratings

Customer data management / contact management
8
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
5
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
2
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
5
Billing and invoicing management
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
8