Overall Satisfaction with Planhat
Planhat has helped us a lot since we hired it. We wanted to have an early warning system and now our team is contacting customers when they need a proactive reach instead of after they've asked for help or complained about something.
We can easily have a quick understanding of what’s going on with our customer base and where we need to focus our efforts.
- Its a very powerful tool.
- Really easy to use.
- Cost effective.
- Support could improve, but it's OK.
- They could do more webinars or events for networking & benchmark best practices.