Playvox is great!
September 08, 2021
Playvox is great!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
Playvox is being used by the whole organization as an important data source and as an assessment tool too. All the knowledge into this platform is intuitive to reach the information needed right away. I'm attending to my clients rapidly by the means of using Playvox content and also following my performance at the same time.
- Catches the detailed evaluation process of each employee individually.
- Organizes knowledge in a way that is intuitive and easily reachable.
- Establishes well-rounded communication throughout the organization by the means of announcements inside the platform.
- It's also possible to coach employees who are not performing so well.
- It's a little difficult adapting between the English language and Portuguese. This has some room for improvement.
- I had difficulty setting my quality assessment when it comes to establishing quarters and days. It was not possible to set specific days, but a quarter.
- Sometimes, I have some update problems with my organization community. I receive a notification that does not exist.
- Improved communication of new related company content.
- Playvox has brought a more accurate mindset, aiming at the enhancement of processes quality. This is possible through the assessment tools.
- Turned out possible working from home without losing track.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
I wasn't involved with the implementation phase
Would you buy Playvox again?
Yes