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My experience with the Playvox tool.
September 08, 2021

My experience with the Playvox tool.

Layza Tonole | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox


The tool is used throughout the organization. It is used for quality assessment notes and training courses, and is also used as a data library. It is at Playvox that I find all the articles with all the information I need to carry out my daily work.
  • Learning.
  • Coaching.
  • Performance.
  • Knowledge base.
  • Announcements.
  • Notifications.
  • Direct messages.
In my case, I am the agent of the organization. Playvox works great for me as it provides all the relevant information I need to access on a daily basis. So, in a way, the Playvox tool directly affects my daily work in a very positive way.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

Yes

Did implementation of Playvox go as expected?

Yes

Would you buy Playvox again?

Yes

The knowledge base part is pretty cool. There, I have access to courses given and important information. The library part is also very useful to quickly access important information that needs to be passed on to customers. I can't see the feed working well. It actually works, but it's not used very much by the company. Therefore, it is unusable.