Couldnt ask for a tool better than Pollfish
December 16, 2025

Couldnt ask for a tool better than Pollfish

Jarrett Rush | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pollfish

We are a PR/marketing agency, and we use Pollfish to conduct surveys for clients that we use in digital PR and marketing campaigns.

Pros

  • Pollfish is very intuitive to use. If you understand how survey questions and answer options are structured, building the surveys themselves is pretty simple.
  • When you do run into problems, the customer service through the chat agent on the site is second to none. They are always very responsive and have answered any question I've ever had very quickly and very clearly.
  • Pollfish automatically can break you data down into several interesting subcategories. But it's also very easy to break your pool down into one that's very custom, and that's something that other survey companies charge quite a bit for.

Cons

  • My biggest complaint is that the data visualztion tools, last time I used them were lacking.
  • Pollfish has allowed us to create an offering that we've knew we needed but has been just out of reach. It's not now, and because of Pollfish, we have been able to land new business, better serve existing customers, and grow the agence.
Pollfish's dashboard and survey creation tool is incredibly intuitive to use. There are plenty of online tutorials if you need them, but anyone with a passing knowledge of using online platforms should be able to use it without much instruction.
I've not used any other tools like Pollfish, but I have worked with survey firms, and being able to control this process yourself makes things so much more efficient.

Do you think Pollfish delivers good value for the price?

Yes

Are you happy with Pollfish's feature set?

Yes

Did Pollfish live up to sales and marketing promises?

Yes

Did implementation of Pollfish go as expected?

Yes

Would you buy Pollfish again?

Yes

If you are needing to poll the general public, or segments of the general public, Pollfish is perfect.

If your survey needs are more niche or the audience is small, it may not be the best fit.

Pollfish Feature Ratings

10.0
Survey templates
10
Themes
Not Rated
Custom logo/branding
Not Rated
10.0
Changes to live survey
Not Rated
Question design help
10
Multiple question types
10
10.0
Survey logic flexibility
10
4.0
Response tracking
Not Rated
Data export
5
Standard reports
5
Custom reports
1
Analytics
5
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Not Rated
Access controls
Not Rated

Comments

  • Pollfish Support | TrustRadius Reviewer
    Pollfish Support
    (Vendor Representative) commented 16 days ago
    Thanks for flagging feedback around data visualization. We've since released AI-powered survey analysis to help teams move faster from data to insights which you can learn more about over on our blog https://www.pollfish.com/resources/blog/pollfish-school/ai-survey-analysis/ . The capability is already included in your account and available directly within survey results if you'd like to take it for a spin!

More Reviews of Pollfish

  1. Home
  2. Survey & Forms Building Tools
  3. Pollfish Reviews
  4. User Review of Pollfish