Postmark gets your messages into inboxes every time
Phil Clothier profile photo
April 30, 2018

Postmark gets your messages into inboxes every time

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Postmark

We use Postmark to send transactional emails from our own website. This includes e-commerce sales/receipts and support requests/messaging. We also use Postmark to handle inbound messaging and routing.
  • Deliverability is far better than any other ESP I've used
  • Customer support is quick, friendly and passionate
  • You can tell this is a small company which cares about their services
  • Nice UI with a clear 45-day history of messages/events
  • The new Rebound API is awesome for catching users who enter the wrong email address during an order/signup request
  • I wish there was an annual payment option. Currently, you can only pay monthly.
  • Fewer support requests for "I have not received my order email!??!111"
  • More happy customers receiving their orders faster
In terms of UI and deliverability, Postmark really blows other ESPs out of the water. We've seen a huge improvement in delivery rates, especially for Outlook/Live/Hotmail email addresses.
Postmark is essential if you need your emails to reach customer inboxes. It's more expensive than other providers, however, I see this as a bonus as it will help to reduce exploitation and "bad actors" from damaging the shared IP reputation.