Essential program for law enforcement
July 16, 2020

Essential program for law enforcement

Jason Ammon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDMS

We rely on Power DMS for many things. We store our policy files through DMS, giving employees an easy method to search and study policy. We also publish new policies and policy changes through the system. Power DMS allows them to sign off on new policies both on the website and mobile app versions. They can review policy changes side by side with older policies to see what has changed.

We utilize the program for CALEA accreditation purposes as well. We are able to store proofs as they relate to our standards. We can grant access to assessors so they can view our proofs remotely.

We also utilize Power DMS for training purposes. We store training records and certificates through the program. We can publish training courses and have employees sign up for courses through Power DMS. Employees can also submit training requests to their supervisors and up the chain of command. Through training requests, they are able to provide documentation on travel/training costs.

We are also looking at using Power DMS to track equipment and uniforms issued to our employees.
  • Policy storage and management
  • Storage and access to training files
  • Training requests
  • Workflows
  • Mobile application - training improvements (allow users to submit training requests)
  • Mobile application - side by side view of draft and old policies
  • Sometimes the application causes headaches through window expansions
  • Less paperwork (money savings)
  • Easier access to updated policies
  • Workflow improvements
We used to utilize Lexipol for policy review, but moved to Power DMS because of some of Lexipol's limitations. Power DMS is just a much more robust program. There are so many uses and features beyond simple policy collection and management. Their Success community and Champions program allows users to receive remote training.
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.

Do you think PowerDMS by NEOGOV delivers good value for the price?

Yes

Are you happy with PowerDMS by NEOGOV's feature set?

Yes

Did PowerDMS by NEOGOV live up to sales and marketing promises?

Yes

Did implementation of PowerDMS by NEOGOV go as expected?

Yes

Would you buy PowerDMS by NEOGOV again?

Yes

I would recommend the program to anyone involved in policy management (storage, application, distribution, communication). I highly suggest any law enforcement agency utilize Power DMS due to the companies relationship with accreditation bodies. You can not only access your standards manuals but upload proofs, organize them, and provide access to an accessor within the program.