Printfection is amazing!
August 28, 2022

Printfection is amazing!

Staci Wimes Corbett, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

I've used Printfection in many ways. 1. Swag for events 2. Holiday gifting 3. Employee branding campaigns The most pressing business case addressed was the centralization of shipping and fulfillment. This single feature from Printfection saved us tons of man-hours. Also, the customer support team is top-notch and really is in tune with our business from providing ideas to sourcing. I really consider them to be a strategic partner.
  • Account Management
  • Custom Kit Fulfillment
  • Sourcing
  • Seamless Order Fulfillment
  • Sometimes the pricing is a little higher than competitors. I feel that the higher cost is worth it based on the value add in other areas.
  • Online Portal
  • Fullfillment
  • Warehousing
  • Positive impact on our internal workload as they've drastically impacted the manhours that we've spent managing swag.
  • Positive impact on ROI
  • Increased customer engagement
As previously stated, customer support is top-notch. We also have conversations post-implementation to determine if something worked/didn't work, stuff we loved/hated, and proactively discuss upcoming projects.
1. Swag for events 2. Holiday gifting 3. Employee branding campaigns The most pressing business case that was addressed was the centralization of shipping and fulfillment. This single feature from Printfection saved us tons of man-hours. Also, the customer support team is top-notch and really is in tune with our business from providing ideas to sourcing. I really consider them to be a strategic partner.
Most of the features were the same. Sendoso has a Salesforce integration that was super attractive as well as some direct mail features that could be nice. None of these were deal breakers. Ultimately I chose Printfection because of its price and ease of use.

Do you think Printfection delivers good value for the price?

Yes

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

Yes

Would you buy Printfection again?

Yes

Creative recommendations: I have many times when I need swag to fit a specific theme for an event. The creative team does a great job of interpreting what I'm looking for and then making specific recommendations. Account Management: If you want to manage swag but more from a hands-off perspective, these are your guys. They pitch in as if they are members of your team to make the experience painless.