Affordable, one-stop-shop for swag management
June 14, 2022

Affordable, one-stop-shop for swag management

Melissa Martensson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Printfection

We use Printfection to print and manage swag items that we then send to our customers on a weekly basis. By using Printfection, we can show a small token of appreciation for our loyal customers and thank them for everything they do for us.
  • Printfection allows you to easily manage your company's swag in one convenient spot.
  • Their CS reps are very helpful with sourcing the exact swag you're looking for.
  • They have an extensive swag catalog to choose from
  • I wish there were notifications for when swag sizes (like t-shirts) are running out. The lead time for printing and shipping swag to the fulfillment center can be quite lengthy (3-6 weeks)
  • Swag sourcing, printing, storage, and fulfillment
  • Ability to add multiple users
  • Easy reporting
  • Printfection allows us to easily reward our most loyal customers.
  • It's a more affordable option for swag management and fulfillment compared to doing everything in-house.
Printfection's support team is incredibly helpful and very responsive. They quickly help you source the products you're looking for while ensuring it fits within your budget.
I haven't used competitor products but when comparing Printfection to doing everything in-house, Printfection is the clear winner. We've been able to save so much time with a super easy-to-use and affordable platform.

Do you think Printfection delivers good value for the price?

Yes

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

Yes

Would you buy Printfection again?

Yes

If you're looking for a one-stop-shop for swag management, for everything from sourcing to shipping swag items, Printfection is an excellent, easy-to-use platform.

Using Printfection

Printfection Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. I don't think it's necessary for our use case.