Why we recommend Proofpoint Email Protection
Anonymous | TrustRadius Reviewer
December 17, 2018

Why we recommend Proofpoint Email Protection

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Proofpoint Email Protection

Proofpoint Email Protection is being used by across our whole organization. It is currently used to handle all of our inbound spam, malware and threat detection. The nature of our business relies on supporting corporations, so Proofpoint Email Protection allows us to securely communicate with our customers while minimizing our risk to bad actors.
  • Proofpoint Email Protection allows granular control of inbound and outbound spam and email firewall rules, providing the opportunity to narrow in on a specific threat while not introducing false positives.
  • Proofpoint Email Protection does an excellent job of managing DKIM and DMARC for our corporation.
  • Proofpoint Email Protection's email digest allows flexibility for our end users to manage their own spam inbox, minimizing the need for IT overhead.
  • Proofpoint Email Protection's admin console could benefit from a UI update. There are several modules and many settings within each module, so its easy to get lost.
  • Proofpoint Email Protection's remote syslog configuration should be made easier to setup and manage.
  • Proofpoint Email Protection's import and export of settings could be more flexible.
  • With an increasing rate of data accumulation and total volume of data, Proofpoint Email Protection provides a method for effective management of data.
  • Lower cost overall compared to implementing an in-house solution
  • Some of the more advanced features, such as sandboxing attachments, introduces a small delay in email delivery. This negatively impacts our business workflow.
Before Proofpoint Email Protection, users received high volumes of bulk emails in their inboxes. After Proofpoint Email Protection was deployed, bulk messages were put in users’ digests, reducing email volumes by half. Users can review their digest and release any email that they want to receive, but now up to 50% of email coming into the organization is stopped.
This is one feature of Proofpoint Email Protection which we have not implemented as of yet. We are currently working with our Proofpoint technical account manager on enabling this feature in order to protect our senior officers from the current imposter thread method. This came to light as a result of our regularly schedule health check.
This is the only product we have used.
The product was fairly easy to install. The ProofPoint Professional Services proved to be very knowledgeable and walked us through the entire deployment. They worked with us to provide a process for migrating users for testing, and then slowly migrating the bulk of the user community while keeping the existing system running. The product has greatly outperformed our previous product with our user community also seeing a better, much more consistent outcome with spam filtering.

My only criticism is the user interface.