Proofpoint is the king of email security
August 15, 2019
Proofpoint is the king of email security
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Proofpoint Email Protection
It's being used as an email gateway for the whole organization. It sits between the organizations internal network and the internet. All the emails that flow into the organization over the internet go through the Proofpoint gateway. Similarly, all the emails that go out of the organization are processed through Proofpoint mail gateway.
- It's scanning engines are very good and detect most of the spam or bulk mails. The scanning engines can be fine-tuned per organization by updating the signature from the samples provided by the organization.
- The signature of the scanning engines are mostly up to date and are regularly updated for the new threats that are evolving.
- Proofpoint allows us to create and manage complex rules at the gateway level. It's very useful in large organizations with a huge network and complex requirements.
- Proofpoint support is mostly helpful but the wait time for the support exec to attend the case and provide a meaningful resolution is quite long.
- Proofpoint never acknowledges or admits when some components of their products fail to deliver the desired results.
- Some components or features do not function as advertised like TRAP. Which has some issues due to full impersonation access.
- Proofpoint effectively blocks millions of malicious emails trying to flow into our organization's network infrastructure.
- The tools like TAP, TRAP are great value adds for the product.
- There are some issues that the Proofpoint support or threat analytics team cannot explain, like the emails having spam score zero being detected as spam definite.
- TRAP needs to work as advertised.
Proofpoint allows more complex rules to be created at the gateway level. The features are more comprehensive and the interface provided is easy to learn, understand and manage.