Proofpoint Security Awareness Training
September 16, 2019

Proofpoint Security Awareness Training

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

Proofpoint Security Awareness Training (formerly Wombat Security) is being used throughout the organization to increase information security awareness. It is being used throughout the whole organization. We run 4 awareness campaigns a year that are mandatory for users to complete. It helps us not have to develop security awareness content ourselves, not have to invest in an eLearning platform and not have to develop reporting a KPIs.

Pros

  • Short and sharp awareness modules.
  • Possibility to FULLY customize the training modules (new feature in the latest release).
  • Very well received by users.

Cons

  • Reporting can be a challenge.
  • Including the 'people manager' in reminder emails is missing.
  • Many user enrollment options exist. An API would be welcome to automate user enrollment for organizations where directory sync doesn't work. Currently, these are limited to 'bulk uploads.'
  • Increased security awareness leading to significantly fewer security incidents.
  • Increased awareness of C-level.
Peer input, piloting with a number of key users, previous positive experience with Wombat training and financials supported our choice for Wombat.
Customer support was able to satisfactorily resolve all our issues. If your company is based in Europe, difficult cases can take longer as 'top-support' specialist as based in the US.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Proofpoint Security Awareness Training (formerly Wombat Security) is well suited to significantly increase the security awareness in an organization. Short and to the point training sessions clearly help to increase the security awareness of the participants.

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