Item: Proofpoint Security Awareness Training
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use a few of their modules. i.e. PhishAlarm, ThreatSim, and CyberStrength. We use PhishAlarm to let users notify IT when they get phishing emails. These notifications get sent to all of members of a distribution list where the team will review them. We use ThreatSim to send out phishing emails to test our users on their cybersecurity education through the CyberStrength module.

Pros and Cons

Their CyberStrength training modules are up to date and are very relevant in today's cybersecurity world. This definitely helps us keep our users up to date with all of today's threats.
Their support team is great. I get a reply within an hour when I need help with something which gives me confidence in deploying training to the whole company.
Their phishing tests are also always up to date. This allows us to really test our users to see if they are paying attention to the training we send out.

Managing users is a little tricky, I hope in the next end user sync update, it automatically pulls new active users into the platform without having to run a script to start the sync process. It also needs the ability to remove users from the platform or mark the users as inactive when a user is offboarded from AD.

Return on Investment

Before we had Proofpoint, a user had fallen victim to a phishing scam. Since we've started sending training out to our users we lowered the number of phishing scams.
Our users are more educated. They also use this knowledge outside of work.

Alternatives Considered

Their support was what really drew us to them.

Support Rating

Excellent support. They really helped us implement this into our complex environment. Even after implementation, they were always available to give us support whenever we needed at a timely matter.

Key Insights

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Likelihood to Recommend

Proofpoint Security Awareness Training is can be used in all companies no matter the size.

Proofpoint Security Training

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)