Item: Quadient Inspire
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Quadient Inspire as a core to our output creation methodology. Without this software, we would struggle to create most of our tangible content.

Pros and Cons

Creates PDFs
Manipulates data
Efficient operations

Cost
Steep learning curve
It isn't wide spread enough to be able to get help from just about anyone.

Return on Investment

This software runs an entire department.

There is only one location you can get support; you simply cannot just ask on random forums as no one uses this software outside of the world of print. You have to go to the website but there are some people on there that are so knowledgeable it is scary! Never had a problem getting an answer to what I need.

Key Insights

Do you think Quadient Inspire delivers good value for the price?

Yes

Are you happy with Quadient Inspire's feature set?

Yes

Did Quadient Inspire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quadient Inspire go as expected?

I wasn't involved with the implementation phase

Would you buy Quadient Inspire again?

Yes

Likelihood to Recommend

It is perfect for the creation of letters based on a set template.

Alternatives Considered

We have looked at no other software.

Quadient Inspire Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem Support cares about my success Quick Initial Response	None

Premium Support

No such thing exists

Bug Resolution

Yes - It was fixed in the next version of the software.

Exceptional Examples of Quadient Inspire Support

I once asked how to do something in the software, the technical support member ended up doing the job for me. Outstanding!

Brilliant software that will do exactly what you need it to, if you know what you need it to do.

Overall Satisfaction with Quadient Inspire