If you want your Sales team to use chat, get qualified
Overall Satisfaction with Qualified
What I love about Qualified is, unlike their competition, the product is 100% focused on the SDR experience. This isn't a marketing tool -even if marketers like me deploy and manage it. Qualified is a sales enablement platform that provides sales departments leveraging Salesforce with critical information during the buyer's journey:
- Who is visiting the website?
- What are they looking at?
- What's the easiest way to contact them directly?
- Are they on my target list and can I ensure my AE gets notified ASAP?
Pros
- Salesforce integration.
- Clear insight into who is visiting your website and where.
- Intuitive UI that SDRs will enjoy using vs dread using.
Cons
- If you're a HubSpot shop, the experience will be limited.
- Clear target list mapping from Salesforce to website visitors.
- Easy-to-use UI for Sales teams.
- Instant calling capabilities without having to book a meeting.
- When someone is on your pricing page, you don't want to "send a follow up" you want to "speak with them". Qualified answers this in a very simple and intuitive way without invading the customer's privacy.
- Drift, Intercom and HubSpot Marketing Hub
As Drift made a massive sweep into the SMB B2B space with their splash into Conversational Marketing they were tapping into a very large ocean (with plenty of competitors). Qualified came into the B2B space targeting large/enterprise SDR teams leveraging Salesforce. Intercom was never appealing to me. It took far too much effort to navigate within the platform, which made the experience poor and inevitably abandoned.
Do you think Qualified delivers good value for the price?
Yes
Are you happy with Qualified's feature set?
Yes
Did Qualified live up to sales and marketing promises?
Yes
Did implementation of Qualified go as expected?
Yes
Would you buy Qualified again?
Yes
Comments
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