Love it but not HIPAA compliant!
Anonymous | TrustRadius Reviewer
March 07, 2014

Love it but not HIPAA compliant!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction

It is being used for data management for our research study, and on other studies throughout our department. It is an alternative to using REDCap, as Qualtrics has more options and flexibility in terms of the formatting and branch logic. It was a huge upgrade from a previous program our department used called Quask. If Qualtrics was HIPAA compliant, we would use Qualtrics all the time.
  • Formatting. When using Qualtrics for sending out surveys electronically, the formatting looks fresh and professional. It really catches the reader's eye.
  • Exporting. It is very easy to export to SPSS or other programs you may use. Qualtrics does add some variables that are not useful for my research purposes (like IP address, and other various randomized codes) but you can easily delete them.
  • The different answer options. You can easily make a question with a small or large textbox, or have the participant select more than one options. Or use a scale. I don't know another program out there that makes these kinds of survey building this easy to use.
  • Exporting. While this is easy, I wish there was a way to select the variables you want to keep from the beginning. I don't want to select every single variable each time I want to export. It's a pain to delete the same columns over and over again especially when you didn't want them in the first place.
  • Not HIPAA compliant. I wish it had the same protections as REDCap. I love Qualtrics but our department (social and behavioral health research) needs it to be HIPAA compliant.
  • Easier survey building.
Qualtrics is better than Survey Monkey, Quask, and REDCap. But it is not HIPAA compliant so we cannot use it for personal/sensitive variables (names, addresses, disease information, medical record numbers), so we have to use REDCap. But if it was HIPAA compliant, I would use Qualtrics hands down.
Not HIPAA compliant.
It's great for any survey! I wish it was HIPAA compliant though, like REDCap.