Expensive but good
October 12, 2015
Expensive but good
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Research Suite
Overall Satisfaction with Qualtrics
We use Qualtrics for market research, both to screen for eligible participants and for the participants to provide feedback on products. We also use Survey Gizmo which is great, but Qualtrics (while more expensive) is used whenever the surveys have more complex logic or piping that Gizmo can't always handle.
- Qualtrics is capable of much more complicated logic and piping than most other survey tools.
- We have experienced far fewer bugs/technical issues with Qualtrics as compared to other survey tools.
- Qualtrics is definitely more expensive than the competition.
- Qualtrics can be harder for beginners to use.
- It's hard to quantify this in our case, but it's definitely worth the money, and we plan to keep using it.
- Survey Gizmo
Gizmo is easier to use and cheaper, but Qualtrics is much better for long/complicated surveys and analysis.