Qualtrics Quality Audit Tool
September 08, 2017

Qualtrics Quality Audit Tool

Elek Pew | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics

Qualtrics is being used by our organization to manage quality audit reviews. Qualtrics developed a custom application which manages the execution of the individual audits, and we use their existing survey technology to develop custom audits unique to each business area.
  • Their customer support has been very helpful with answering any questions that came up.
  • Their sales team worked with us to ensure that the Professional Services work was properly scoped prior to project execution.
  • Their technology works as promised in terms of the ability to create surveys & manipulate/visualize data.
  • Some of the hoops to jump through to make things work properly within the surveys/audit portal are a little technologically complex, but nothing we couldn't figure out.
  • It's added tremendous value to our quality assurance teams across the business that have adopted the solution.
Qualtrics is far superior.
[It's] Very well suited to manage anything related to data capture within a survey.