Quality Customer Service!
September 15, 2017

Quality Customer Service!

Ryan Martenson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Qualtrics 360

Overall Satisfaction with Qualtrics

It is used to gain insight on employees thoughts and feelings. It helps us receive different aspects of employee feedback.
  • Customer service - Very helpful. They will walk you through any question you may have regarding their system.
  • User friendliness - Very user-friendly interface that allows for easy learning.
  • Useful tools - all of the tools they offer are very useful and help tremendously.
  • Adding potential features - taking feedback from customers and adding features.
  • I haven't used it long enough personally to see the effects. But I do see the potential.
Employee engagement. Feedback. General survey information.