Overall Satisfaction with Qualtrics
I have used Qualtrics in the past as an employee of a research company. I am now using it to collect data for my dissertation.
- Easy to use question formats
- Supports online surveys on multiple platforms with little need to tweak
- Easily generates test data
- Some items are buried under areas you don't expect - need a better way to see how things are organized upfront
- Need to have an automatic survey progress dashboard with basic metrics (e.g., complete, screened out, etc.)
- Matrix questions may be "unpopular" with survey takers but researchers using validated scales have no choice - should be able to get input on how to make them more readable
- Ensures compete responses are provided for analysis
- Export format is flexible
- Scoring should be able to import spss code
More functionality in Qualtrics but it is also more of a learning curve