Great survey platform!
Updated May 07, 2021

Great survey platform!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qualtrics

It is currently being used by a department and as a step in getting the data we need for quantitative analysis. We use it to implement various methodologies and extract information from survey takers. We also use it for internal projects as well as employee feedback tracking.

Pros

  • Simple and easy to understand interface.
  • Flexibility in making the question you want.

Cons

  • Automatically recodes different numbers and you generally won't know until after you field or proactively check. Sometimes you'll get choices recoded as the same number and you can't undo it after you field.
  • Skip to end of block vs. skip to end of survey. Don't know why there's a skip to end of survey if it doesn't log redirects for our panel vendors.
  • Easy to use interface has allowed us to turn surveys faster
  • Output of survey data is useful
Significantly better than the ones I've previously used. We've evaluated several but I've personally used SurveyMonkey and Google Surveys. There are some that do stack up against Qualtrics but don't know to what extent.
Qualtrics is definitely well suited for survey development, though I probably wouldn't use them for a panel. I know it's been about 3-4 years and processes have improved, but it took 8-9 months (or a very very long time) to get back on a panel quote and that's not acceptable to me.

Comments

More Reviews of Qualtrics

  1. Home
  2. Market Research Services
  3. Qualtrics Reviews
  4. User Review of Qualtrics