Overall Satisfaction
At Sightlines, we use QuestionPro for each of our clients, administering a standardized survey for their customers (college faculty & staff).
It allows us to have standardized results that we can draw insights from.
It allows us to have standardized results that we can draw insights from.
- Data exports are very customizable. With a little tech savvy, we could change the data output easily.
- Organizes many surveys well - our company had 300+ active. QuestionPro tracking of surveys is pretty good.
- User interface: The click and drop idea is good but not executed well. If I need to drag something from the bottom to the top of the survey, it takes awhile.
- Use across different browsers: Some customers have complained that the survey doesn't work well in Chrome
- Better customer service