QuestionPro - a great option
July 15, 2024

QuestionPro - a great option

Josh Koller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuestionPro

We use QuestionPro for all our survey needs. This is surveys big and small - and official and unofficial, internal and external. Before QuestionPro, we had individual subscriptions to various survey tools. QuestionPro allow our organization to have one enterprise solution. This allowed for sharing and collaboration. We also don't lose information when folks move on or change roles.

Pros

  • Easy of use
  • Many features
  • Great analytics
  • Internal Organization/Teams

Cons

  • Complexity
  • Lots of features
  • One place for solution/Enterprise
  • Easy of use
  • Folks are requesting to join/get account
QuestionPro is very easy to use. There are lots of question types and drag and drop functionality. There are lots of ways that make the platform easy to use.
QuestionPro is at and on par with other solutions. It's easy to use as Qualtrics and has much more functionality than SurveyMonkey. The price per user is great and very affordable comparatively. There is no loss of function. QuestionPro is always improving and very open to suggestions - which doesn't always happen with larger organizations. They are a partner with us.

Do you think QuestionPro delivers good value for the price?

Yes

Are you happy with QuestionPro's feature set?

Yes

Did QuestionPro live up to sales and marketing promises?

Yes

Did implementation of QuestionPro go as expected?

Yes

Would you buy QuestionPro again?

Yes

This is great for all surveys.
If someone wants to collect information, especially if that information will be recorded and collected again - such as on an annual basis - i'd recommend QuestionPro as the solution. This could be collecting information on opinions, academic research, student surveys, or even collecting lunch orders!
Where this solution is less appropriate is for collecting information over time that needs to be interacted with such as applications or scholarships. but QuestionPro can be used for that as well!

QuestionPro Feature Ratings

9.7
Survey templates
10
Themes
9
Custom logo/branding
10
9.7
Changes to live survey
10
Question design help
9
Multiple question types
10
10.0
Survey logic flexibility
10
9.4
Response tracking
10
Data export
10
Standard reports
8
Custom reports
10
Analytics
9
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
10.0
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
10
10.0
Access controls
10
Compliance
10

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