Quick Base is a great option for those who needs options!
December 12, 2017
Quick Base is a great option for those who needs options!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quick Base
Everyone in our company uses Quick Base. Various departments use it for our own projects, and we all use it to keep up with each other. The development department uses it to keep track of what's going on with our software products, from changes that are being considered through execution and inclusion in a release build version. Sales and support use it to keep track of customers, and we all use it for general awareness of what's going on in different departments.
- Very flexible! Can be configured to work how you need it.
- The view is also pretty flexible so that individual users can see just what they need to see.
- Always adding new features and refining old ones! If there's something you wish you could do, just give it a few months!
- I really have no complaints with Quick Base.
In the beginning, we had a LOT of customization to do, getting various pieces working for various departments with all of the information and options that were needed. Over time this has slowed down so that now we might go weeks without making changes. Still, any large new project within the company is likely to end up with some addition to Quick Base, whether it's just new fields or tables or an entirely new Quick Base app.
Since we've had it for a while, I don't really recall what we looked at in competition. Our initial interest was CRM, so most of the competitors were specifically CRMs.
Obviously, it's difficult to say things like "easy" or "hard" for a general audience. I would say that Quick Base is easier to figure out and configure than a really complicated Excel worksheet -- but, then, I have little experience in Excel and don't find it intuitive. Finding help to do what you want to do is usually pretty easy and Quick Base is improving the range of things you can do and the ease with which you can do them all the time, so development gets both better and faster.
- Improving collaboration across one or more teams
- Solving a specific business challenge
Yes! Quick Base replaced several other applications for us and has been a great success! Compliance with keeping Quick Base records up to date has been better than with any other system because it's clear what should be done and reasonably easy to do it. It's also clear to everyone else whether you've done what you were supposed to do, which is an obvious incentive! We have also continued to find additional uses for Quick Base any time we start something new in the company. It's great!
When we go through major release updates with our software, certain pieces of information become important for a limited time. We have been able to create tracking options that help us move all customers through releases in the order that makes the most sense for us without letting anyone fall through the cracks, coordinating communication from development to support to customers to sales and back, and keeping everyone pretty well informed of progress, changes and associated costs.