Quick Base is great!! Easy to use and easily customizable. I also love the QB University, filled with courses to help me progress personally.
April 15, 2020

Quick Base is great!! Easy to use and easily customizable. I also love the QB University, filled with courses to help me progress personally.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

Our department uses QB. We use it to generate file numbers, and to keep track of timelines and stats. We also assign those files to various team members and then we use QB to make sure those assignments are equitable across
the whole team. We upload documents too.

Pros

  • Generate file numbers.
  • Upload docs.
  • Customizable.

Cons

  • I'd like to be able to customize just a few files instead of our entire catalog of many thousands of files. Instead, when you add a field or delete one, it gets added or deleted from all files.
  • The drop-down menu lists do not appear alphabetically. That means each time you have to run your eye up and down and all around till you finally find the one you want. Slows everything down. Also, the names on our drop-down menus change from time to time but you can never delete one since that will delete that name from older files as well. Eventually this will become totally unwieldy.
I used Solcase in the UK and loved it because for each case, there was a history "page" and a "to do" page, which also appeared as a Master ToDo List with everything needing done for every single case, which kept us all on track and no case was dropped. Items were green, till the due date passed, then they were yellow for two further days and then red if late. We tried never to go red! Once you selected something from the ToDo List and did it, it would then appear on the
History List. While you were working on it, it was unselectable by anyone else, so duplication of work was eliminated. If you couldn't finish it, you could customize it to say "am in the middle of this - waiting for approval" or "will finish after lunch" or similar so everyone knew what was what with any particular file. We rarely missed a deadline. All our regular deadlines were programmed in, but you could also add manually where necessary. Not sure this would even work for our Canadian firm since we have so many files. I think QB is a better fit for us. But I miss pop-up reminders.
We use QB in conjunction with another system for document storage. It would be great if we could combine, but we'd need to be sure it was safe and the storage was here in Canada where privacy is highly protected. We also use our own email system, not QB's. That limits what we can store on QB. But for creating files and keeping contact details for our cases, it's great! We also create weekly, monthly, quarterly and annual stats reports, and QB is great with that as well.

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